My building manager claims that there is nothing he can do to prevent my upstairs neighbor from being noisy. My roommate and I have complained only about the instances that break our building's quiet hours policy, but the manager has decided with the neighbor that we are harrassing them. The manager told me to call the police, which I did. When the police arrived, they were told the noise was due to medical issues (moaning, yelling, singing).
After they left, I managed to fall asleep, only to be woken an hour and a half later. I called the police again, and they visited again, but told me there was nothing I can do.
My building manager has been really nasty about this whole issue. We have been asking him for the last five weeks to enforce quiet hours. What recourse do I have?