Home > Research Legal Advice > Car / Auto Accident > What are my legal rights when Liberty Mutual is saying I was 10% to blam...
Asked about 2 years ago - Houston, TX
FlagI was leaving a parking lot and an officer motioned with his hand for me to stop to allow a wrecker to move a car. While sitting at a stop a car back up from his parking space and hit my front right bumper. His Insurance company Liberty Mutual is now telling me that they will only cover 90% because I was 10% responsible for not trying to avoid the accident. I did not see the guy backing up, I had an officer standing about a car link ahead of me directing a wrecker and a truck behind me. There was no way that I could of done anything to avoid the wreck. The guy that hit me said that he didn't see me or the officer and took full blame. How can Liberty Mutual say that I was 10% at fault. How can someone that wasn't even at the scene know what happened to make a judgement call?
We have seen this before, typically from a low-level property damage ajuster. If you stick by your guns, you may be able to get them to take 100% responsibility. I agree that you should let your insurance company sort it out if possible. It is unlikely that a complaint to the Texas Department of Insurance will do much good, but you should still document what they are doing. You can make a complaint online. I have attached the link.
Liberty Mutual which is part of Safeco now is getting worse and worse to deal with in my experience. The claims adjuster comes up with ways to find a % fault against you even in clear liability situations like yours.
I agree that if you have collision coverage, go through your own company and let them try to recover your deductible for you. You will be out your deductible initially but ultimately, I 'm sure you'll get your deductible back as well.
The 2 insurance companies will go through intercompany arbitration to decide the issue.
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