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We are having trouble getting a payoff amount from the lenders attorney

Margate, FL |

We are in pre-foreclosure..no summary judgement against us, this is not a short sale and we have a pre-approved buyer. We are set to close in 3 weeks. I have twice requested a payoff amount and have yet to receive. Spoke to lender customer service and they juste repeat that we must ask attorney.

Attorney Answers 2


  1. You need an attorney who know the world of servicers and foreclosure. When you call you reach a call center, where the people have no knowledge or authority to deal with anything that is not on their script. Literally they use a script. The process which has been created by the mortgage and financial services industry is responsible for most of what is wrong in the economy these days - there is no one with responsibility or decision making power, just a lot of people reading scripts.


  2. Your attorney will literally have to do battle to get a payoff amount. Three weeks is cutting it close.

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