was hit by another driver that driver is at fault for the accident called her insurance adjuster and am being ignored

what am I to do left messages and have not heard back this situation really has me stressed out all though damages are minor would still like to get paid for the damages especially when that driver is at fault dont they have a time limit to respond to the claim, dont have the money for the attorney so I have to handle this claim on my own but what do I do when im being ignored by the insurance adjuster