You need to consult with a local personal injury attorney. WalMart is not on your side and will probably ignore your requests. Slip and fall cases can be complicated and you need the expertise of someone that has experience in those matters. The consultations are often free. Good luck.
Follow me: www.twitter.com/TrackMyLawyer. This answer does not create a legal relationship.
The store isn't obligated to give you a thing. Why would they voluntarily turn over to you information that could show their liability. But suppose they did and it is damaging to the store, what are you going to do with it?
All slip and fall cases are difficult--even for the most experienced lawyer. YOur husband suffered a serious injury at a company that is notorious for its scorched earth policy in defending claims. This is not something you can do on your own. The only way you are going to get answers is to retain an attorney who can bring this claim on your behalf. In the meantime, notify the store you intend to make a claim and tell them to preserve any video from that day
If you feel this is the "best" answer or is "helpful," please indicate. Since I am limited to the information you provide, I cannot guarantee the accuracy of the answer. You should seek the advise of an attorney who can explore all aspects of your question. This communication does not form an attorney client relationship.
You will likely get their ridiculous form letter which will read that they reviewed the video tapes and that they are not liable, but don't be discouraged by the letter which is nonsense. Have a personal injury lawyer investigate
Big box retailers are in the business of maximizing profits and generating business. They are not in the business of helping people make claims against them. Each store in that particular chain is centrally micromanaged from one office in Arkansas. Local managers report to them, AVVO is a great attorney informational and marketing site. But, if you're serious about your husband's injury, please consult with an experienced attorney in your jurisdiction. Here's more on slip and fall cases: BLUE LINK BELOW
Law Offices of Andrew D. Myers, North Andover, MA & Derry, NH provide answers for informational purposes only. Actual legal advice can only be given by an attorney licensed in your jurisdiction, thoroughly familiar with the area of the law in which your concern lies. This creates no attorney-client relationship.
A roundup of the best tips and legal advice.