I was in a contract with spring/nextel they said my service area was very good. I kept dropping calls and calling them they finially let be out of my contract providing I return my phone. Great I had a new cell that day called them back and ask where do I send my phone. They replied we are sending you a return package and said I would get a new bill. Well 3 requests for a return package and a new bill later of 503.00 early termination fee. I finally got the big envelope I returned my phone they emailed me they got the phone turned me over to collections and sent me another bill for 503.00. I got harrasing call today and still no new bill. I called and they want me to pay thru Dec even thou my phone was ported over on 11/26/12. Can't get anywhere with them feel I need some help.