My brother hired an immigration lawyer back in August regarding the new rule to allow undocumented youth and children under 31 to apply for deferred action and work eligibility. Unfortunately, after submitting all necessary documents, the law office continues to delay submitting my brother file. It looks like the office is going through some changes and is severely understaffed. I have communicated to delay and my concerns with the lawyer and he promised for it to be completed today, 10/29/12. I am still on the phone trying to find out why nothing has been done. At this point my needs are not being met with this office, what can I do? There is nothing wrong with my brothers file.