I have not received welcome letter yet or any other mail also the case online still says initial review should I be concerned that there is a problem or wat is normal wait time
The officer told us it was approved at the end of our interview but it has been going on 5 weeks now. Concerned with no mail or change of case status yet. Is it possible there is a different issue
You should have received it by now. It probably got lost in transit.
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How do you know it was approved if the online case status tells you initial review and you did not receive a green card or welcome letter in the mail? If you know for sure it was approved, you should contact USCIS directly for a replacement document, probably via info pass.
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It is unclear how you know your I-485 is approved if you have not yet received a decision. A decision is typically issued 2-4 weeks after the interview bit can be delayed due to security/background checks, criminal record, etc.
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Check the web site, since it likely got lost in the mail. You can also request a new copy.
Most lawyers will give you a free consultation if you ask for one. We do this all the time, but remember that our time is valuable and you should stay with the people who help you the most.