When I went to the bank initially and advised them that my overdraft protection was not kicking in, the bank teller smirked and commented that they refaxed it, since the original person was new, but she helped him out. I asked her if I needed to transfer money over on my own and she replied no, we'll take care of it. I went back a couple days later and said I'm still getting overdraft fees and something is worng. By this time my credit card payments were late and also I had several returned checks. I went back into the bank and spoke with the asst mgr and she told me that she couls only reimburse their fees and that the decision was not up to her. Finally 1 1/2 months later I went back and spoke to the brnch mgr explained issue and shwd her cancld contract she did credit almost 700.00
