the product she wanted the broken glass in the box on top fell and small pieces of glass got into her eyes. . she was rushed to ER she has injuries. the manager of wal mart has been calling to check on her. also the wal mart insurance company has called but she has not been able to speak to them.
As a general rule of thumb, your mother should speak with an attorney prior to making any statements to Walmart or their insurance. The insurance will be attempting to get any information they can to aid them in asserting a defense (usually focused on pointing liability at an intervening third party or substantial comparative fault).
You can call my office for a free consultation. In most cases, careful handling of these matters in the initial stages greatly increase the long term strength of the case.
I am very sorry to hear about your mother's incident. I hope she is recovering well.
As the other attorneys have pointed out, Walmart is extremely difficult to deal with. Your mother should not speak with anyone from Walmart without speaking with a personal injury attorney first. Handling a claim such as this on her own can be difficult, time consuming and draining. Keep in mind, Walmart is not your friend in this situation. Their only goal is to find a way to assist your mother as little as possible with her injuries.
If you need further assistance, my office provides free consultations and we work on a contingency fee, meaning no out of pocket attorney fees to start. I am more than happy to speak with you more to see what can be done to assist your mom.
Leigh Anne Timiney
Timiney Law Firm
I'm sorry your mother was injured and hope she recovers quickly. I agree with the advice already provided; retain an attorney before talking with Wal-Mart's representatives. It is important you do not wait; evidence needs to be preserved and the longer you take to start compiling your case the harder it will be.
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