L&I is trying to close my mom's case. She hasn't been working for two years and has seen two hand specialists. One said it was carpal tunnel and performed surgery on boths hands. The other said its a different type of nerve problem, and also performed surgery on both of her hands. After months of physical therapy the pain is still just as bad as ever. Now the doctor disagrees that her hands are still an issue and reccommended they close the case. English is a second language for my mom, so I'm helping her protest the claim. But I'm a little lost as what exactly to do, so can anybody give me some advice? What should I write in the her letter of protest? Should we get a lawyer? Should we go to a doctor who isn't being paid by L&I to get a second opinion?