"Returning item. Buyer beware-unethical, misleading listings of Anthro products."
Buyer left that feedback for me. They did return the item and received a full refund. They only purchased one item from me, yet calls me unethical and says other listings are misleading, even though she has no first hand experience with any other items I sell. The "Anthro" products they write of stands for Anthropologie, a store that does not produce products, but sells a variety of manufactures products. Please advise. Thank You.
Not actionable libel. Opinion.
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Opinion, and not defamation. Best bet is to try to make the buyer happy, so he removes this.
This would not be defamation, it is simply an opinion.
Family Law Attorney
Probably opinion, as my colleagues have stated (although stating you "mislead" is an objectively verifiable statement in light of your ad's representations that might convert an opinion to a false statement of fact).
As an immediate practical matter, your best option is probably to pursue the internal mechanisms EBay offers for disputes.