Skip to main content

Is it legal for a storage company to call my emergency contact & leave personal info on voicemail including amount owed, etc?

New York, NY |

My storage company is calling my emergency contact several times a week for the past few weeks, sometimes even daily! They are leaving voicemails including amount I owe, my unit number, and information regarding possibly auctioning my unit, etc.

Heres my situation: Im currently out of state on work. Ive previously had issues with this storage co when trying to pay with credit card over the phone including loosing my payment & double charging my card. Ive told the storage co I will be back to pay my bill w/late fees next week in person. Its not a big deal. My issue is I think emergency contacts are for emergencies NOT for bill collecting / borderline harassment. I do not think it should be legal for the storage co to disclose such personal info, is it legal?

Attorney Answers 2

Posted

I don't think it is illegal.

I am a former federal and State prosecutor and have been doing criminal defense work for over 16 years. I was named to the Super Lawyers list as one of the top attorneys in New York for 2012 and 2013. No more than 5 percent of the lawyers in the state are selected by Super Lawyers. Martindale-Hubbell has given me its highest rating - AV Preeminent - in the areas of Criminal Law, Personal Injury, and Litigation. According to Martindale-Hubbell”AV Preeminent is a significant rating accomplishment - a testament to the fact that a lawyer's peers rank him or her at the highest level of professional excellence." Fewer than 8% of attorneys achieve an AV Preeminent rating. I also have the highest ranking – “superb” – on Avvo. The above answer, and any follow up comments or emails is for informational purposes only and not meant as legal advice.

Mark as helpful

3 lawyers agree

Posted

The agreement you signed may have authorized this practice. Your emergency contact should ask them to remove her from the collections list - that's her right.

I may be guessing or not licensed in your state. No atty/client relationship exists. I earn my living collecting points for "helpful" answers.

Mark as helpful

3 lawyers agree