While in the hospital, my mother in law rang her call button. They failed to answer it for over an hour so she got up to use the restroom and fell and broke her foot. Several days later, they moved her to a nursing home. That same day, she rang the call button at 4 am to again use the restroom. Again, it went unanswered for over an hour. So she got up to go by herself and fell again. She is now in ICU at the hospital. What if she was having difficulty breathing? An hour is too long to wait for a call button to be answered. What if she dies from this fall? She is bleeding around the brain?
Akron, OH - about 4 years ago
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