I was discriminated agains in a public area a bank I had to wait standing up with scitiaca 30 minutes while the bank manger finished her work i am also 73 years old. another bank emoloyee seen me standing and came to my aid I told her the managern wouldn't acknowledge me, When the young lady asked the manager about my plight and why didn't you acknowlged the gentleman her reply was "tell him to call customer"
This sounds more like poor customer service rather than an actionable civil matter. You should contact a Civil Rights Lawyer in your jurisdiction to discuss the specific facts of your matter. A local lawyer should be able to advise you regarding your rights, if any. There are no hard and fast rules regarding settlement amounts. Each case is dependent upon the particularized facts of the case itself. You can run a "Find a Lawyer" search here on Avvo to locate several lawyers in your area.
I agree with my colleagues that this may not be a matter for litigation. You may wish to simply address your concerns with the customer service department. That being said, there are not average settlement figures for age discrimination cases as they are all based on unique facts.