Some courts allow you to appear by phone, but that is not the key to answering your question. If the executor is unrepresented by counsel and you believe you have a slam dunk argument and if you can appear by telephone, and if the amount in question is modest and you do not mind if you lose, THEN you can try to handle this on your own. (That is a lot of IFs). If the answer is not clear, then you should retain an attorney to assist you. That sends a message to the judge that you deem this matter seriously enough to take appropriate legal action. Doing otherwise is liable to get the judge frustrated and upset with YOU, which would diminish your chances of prevailing.
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If you have an attorney in Arkansas, ask the attorney. If you dont, you really should. If you dont plan on hiring one, call the court and find out if you can appear by phone. If not, you or an attorney need to appear on your behalf. Note, your question on phone appearance is a good one. Some judges dont like them. Also, if there are a lot a factual issues, those wont be resolved at the initial hearing. Again, you should contact a local attorney for assistance and representation.
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Attorney Shultz is correct. If you retain an experienced estate attorney in Arkansas (as you should), then the attorney can appear at all hearings on your behalf. Not only that, but he or she will give you the best chance at success in removing the existing estate fiduciary. Good luck to you.
This information is presented as a public service. It should not be construed to be formal legal advice nor considered to be the formation of a lawyer/client relationship. I am licensed in Connecticut and New York and my answers are based upon the law in those jurisdictions. My answer to any specific question would likely be different if I were to review a client's file and have the opportunity to interview the client. Accordingly, I strongly urge you to retain an attorney in your jurisdiction with respect to any legal matter.