I was rear-ended back in march 2009 and the claim has not been paid yet... I was told that it would take 6-8 weeks and now its October... They originally told me that they needed more estimates cuz they will only pay the lower amount.... the body shop is now telling me that there will probably be more "hidden damage".... The claims company is now telling me that they will only pay the lower estimate and anything above and beyond is my responsibility... What are my rights?