I was driving out of the parking lot on my lane and he drove into the parking lot with a wide right turn. He hit me on my lane. The shopping mall security officer was the witness and he stayed on the scene. The police officer came but he did not make the official report about the accident because it was in a private property. But he said that it was the other driver fault and he would give words if the insurance company ask. I havephone numbers of both the police and the witness. I sent a claim to the other insurance company. they received my claim,sent 1 person to check my car. This person said my car was totally lost. I called the insurance company back and asked them about the status of my claim. They said that it was under process and I had to wait. Do they pay me later and how much?