They only paid up to the maximum amount available on my policy . This payment only covered about 30 percent of my provable losses. Is the landlord ( or his homeowners policy) responsible for the rest? If so- what is the best way to expedite credit for this? Ask him to submit a claim to his insurance company or ask for rent abatement due to the malfunction of HIS equipment? The landlord has a track record of ignoring home maintenance issues and doing shoddy repairs without permits and often without licensed professionals when required by law to do so.