I have a dispute with auto business, can I take them to small claims court

In Tennessee, the general sessions court system has jurisdiction over civil actions, wherein the amount in controversy is $25,000, or less. The General Sessions Court's authority to such matters is not exclusive. To file a Complaint and Summons is relatively easy, but there is a filing fee that must be paid at the outset. At this level, many litigants are pro se, or do not have a hired attorney. If the case is tried at this level, it will be before a judge only, no jury. After a judgment has been entered, any party of interest may appeal the result and take it up to the Circuit Court level, whereby a jury could be demanded.