If the damages was done as a result of the treatment your received, you may be able recover for your damages from the company. However, you will have to prove that they cause the damages. However, if you signed a release when you received the refund then you may be limited in what you can recover.
You should gather your records and see a personal injury attorney. I'm not sure if this type of service would be covered under "medical provider" for purposes of medical malpractice, which is just as well, since a simple negligence case would be easier and frankly less expensive, to prove. If you can show that your injuries and subsequent treatment to fix the issue is related to the facial, you have a case.
This is general advice and does not establish an attorney-client relationship.
It's difficult to give you specific advice on this forum, but I will say a couple of things. First - I would not post any more information on this site, or any social media sites. All of that will ultimately be used against you if you pursue a case (ex., you get out for a glass of wine with your girlfriends and post it on FB. All of a sudden, they are arguing that you are not that broken up about it because you are out and about having drinks and "partying"). So - nothing on social media. Secondly - take pictures of your face. Good pictures with a good camera, including closeups. Hopefully the damage will heal over time, but you are going to want to document how it looks now that is so troubling. Three - don't sign anything with the Spa.
This should be a simple negligence case, unless the job description of the person performing the treatment is covered by O.C.G.A. 9-11-9.1(g). Then it's more complicated. That is a start, but you should call one of us on here who do personal injury and get a full consultation. It doesn't cost you anything, and you will leave more educated about the process if nothing else. Good luck
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If you were negligently injured, permanently, by the company, you should have a pretty good case.
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You should obtain needed medical care and treatment immediately and follow the doctor's advice. Do not give any statement to the adverse party or insurance company nor grant them access to any medical records. Photograph the injuries and the damage done to any property. Contact a personal injury attorney in your area as soon as possible so that you can protect your rights. You may also find it helpful to review the Legal Guides I have published on Avvo.com dealing with many of the issues you are now facing. The Guides can be accessed through my profile page on Avvo.com.
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The other attys. have given you good advice. I would only add that with all the remedial treatments you have had, the fact that you did not see a dermatologist is conspicuous and questionable, and may adversely affect the value of your claim.
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