I broke a tooth while eating a sandwich. I contacted the manager but they haven't attempt to fix the issue. What should I do?

Asked 12 months ago - Mckeesport, PA

I was eating a sandwich from a fast food restaurant, on my last bite I bit into a foreign object and broke a tooth. I found a piece of what it looks like melted plastic. I contacted the manager of the restaurant he filed a complaint form to send to his corporate offices, he stated they would contact me within 24 hr. I didn't hear anything back so I called him again and he said he needed to retrieve the piece of plastic and asked me to take it back. I don't know what to do since is the only evidence I have. I can't afford a dentist or miss work and I am in pain. What are my rights and what should I expect from them? Please help.

Attorney answers (6)

  1. Sandra B. Worthington

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    Answered . Take a few photos of the plastic object and send them to the company but do not consider sending the actual foreign plastic object to the defendant or their insurance company.
    Do not give any statements. Consult with an experienced personal injury lawyer before doing anything else. Get a written estimate from your dentist for the price of the work you need. Take a photo of the area of your mouth where the broken tooth is and a photo of the piece that broke off. Let your lawyer see all this.
    Good luck!

    Legal disclaimer: The statement above provided by Sandra Worthington, Esq. is general information and not... more
  2. Philip Anthony Fabiano

    Contributor Level 20

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    Answered . You have received excellent advice so far. Don't send the object, photograph it. Don't give any recorded statements. No good will come of that. Somehow it will end up all your fault.
    In order for this to be a claim you need to show damages. You need to be seen by a dentist as soon as possible. I recommend if you cannot afford it to contact the dental school at the University of Pittsburgh. They can provide you with some dental care without cost. Also, I have a dentist I use for expert opinions who may be willing to see you and await payment until you resolve any claim you may bring. I'm at home and I just can't remember think of his name--don't use him that often. If you want to give me a call in the morning I'll get it for you.

    If you feel this is the "best" answer or is "helpful," please indicate. Since I am limited to the information you... more
  3. Albert Lee Crosner

    Contributor Level 18

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    Answered . No not give the piece of plastic to the restaurant manager. I would strongly suggest getting a local area personal injury attorney to help you out. Most personal injury attorneys offer a free consultation. You can't lose. You need medical attention. Your attorney may be able to find a dentist willing to agree to a lien. Best of luck.

    Mr. Crosner is licensed to practice law in California and has been practicing law in California since 1978. The... more
  4. Christian K. Lassen II

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    Contributor Level 20

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    Answered . Let a lawyer resolve it. I'm sorry, but my firm only handles catastrophic injuries

  5. David Ian Schoen

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    Answered . Consult with a local personal injury attorney. You probably won't get far on your own and once you give up your evidence you probably will never see it again.

  6. Josh P Tolin

    Contributor Level 19

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    Answered . I have a very similar case, and like everyone else has told you , hire a local personal injury attorney. In my case the court refused to allow the defendant any type of destructive testing. You need to hire someone, and get to the dentist. Perhaps your attorney can recommend someone. I would still try to get into see someone, and see if they will work out a payment plan, because documenting your injury and care and treatment are important in getting a favorable outcome in your case.

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