How Do I get Chase to work with us for a lower interest rate?

These comments are made for educational purposes only and do not constitute legal advice. No attorney-client relationship exists between us.

Buried somewhere in the credit card agreement, there is a universal default clause which allows Chase to look at your entire credit situation periodically. If Chase feels you have too much debt overall or have late pays on other cards, it can raise your interest rate and your choice is to live with it or close the account. Closing the account is not the same as defaulting with a write-off as bad debt. If you choose to close and continue to pay on time, your credit record is not negatively impacted.

As a practical matter, you can again ask for a reduction in rate. If the rep refuses, ask to speak to a supervisor. You could get lucky. If not, you could threaten to do a balance transfer to another card and cut Chase out the picture all together.