I bought a computer in 2005 . I went to Korea with an international warranty agreement. So when I had problems with the computer and called they refused to fix it. I emailed Best Buy about the problem through around 50 emails and got the runaround saying someone would contact me and didn't. I teach and had to buy another computer and could not pay for both so I stopped paying on the loan. They ruined my credit and when I came home in 2010 could not get any type of credit and had to move in with my son. I was also turned down for a loan and credit card to start my business and have spent all my savings. I finally filed with BBB and they admitted their mistake and offered me a 1,000 for 5 years of my life. I said 5,000 and they said no and are now ignoring me and I will be homeless soon.