Since you signed a contract with the company (as opposed to the specific trainer) agreeing to "no refunds," it is unlikely they will refund you for unused training sessions. You may consider requesting that they permit you to assign your training sessions to someone else, in the event you know someone who would make use of them.
Please be advised that this answer is for general informational purposes only. This answer does not constitute legal advice, and does not create an attorney-client relationship.
It depends on who the contract was with. If it was the gym and not the specific trainer, then you would probably not be entitled to the refund. But, the gym would have to honor the agreement by giving you the rest of the training sessions with another trainer.
If it was with the gym but for that specific trainer, then you may be entitled to a refund, since they obviously can't fulfill the contract if he is no longer there.
Take the agreement to a local attorney for a consultation.
I will tell you what I tell everyone that has a written contract....read your contract. Is your contract with a personal trainer or is it with the gym facility? If it is with the gym facility, it will probably indicate that they can provide you with any properly trained trainer and your contract was not just exclusively with this one trainer. If your contract was exclusively with this one trainer and if you joined exclusively with this one trainer and the trainer leaves the employ of the gym, then you certainly have an entitlement of reimbursement based on failure of performance. If this is the case, then you should file an action with the Small Claims Court which you can file up to $10,000 to seek relief.
I hope this is helpful.
John N. Kitta
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