I am in the dark about the status of my husband's and my personal injury cases. The lawyer's office does not keep me informed. When I attempt to get information, my emails are not answered. When I call, I am not allowed to talk to the lawyer without waiting 3 more weeks (I've been calling for one week after waiting for follow-up after more than a month). The paralegals are not helpful, and give misinformation. The lawyer has already collected his fee because we have settled (although we don't have our money), so I wonder if it's too late to switch lawyers? Do I have any rights? I feel so abused and disrespected by the lawyer's office. Please let me know what I could do.