I purchased an Ashley Couch from a furniture store which had to be ordered. The couch was "ordered" and then I was told about a week and a half later that the couch I ordered had been discontinued. The sales person then went into "used car salesman" mode and was attempting to get me to purchase a couch that was "almost exactly" the same. He was pushy and wanted get my email address so he could send me a picture before he ordered it. I told him repeatedly I did not want the replacement and then told him I would like a refund.
He stated that "All Sale were Final." Does this mean I am forced to purchase a replacement item?