I'm trying to get my own phone logs but customer service said I need a subpoena to get it, even if its my own account? But online says no need.
Lawsuit / Dispute Attorney
Attorneys typically mail or fax the subpoena to the wireless carrier's legal department and then we get a letter telling us what the cost of reproduction is. Forget customer service. Call the carrier's corporate headquarters and then ask to be connected to the legal department to find out the requirements to get your records.