I went to get my eyebrows waxed at a franchised hair salon. The stylist was negligent when applying the wax and left the hot wax on my eyelids for too long. She ended up ripping the skin off of my lids. The following day, I had a port wine scar on both of my eyelids. I went to see a doctor and I also went to see the stylist. She refused to give me my money back and apologized. I now have a medical bill, scarring (2 months later, and it is still noticeable, but fading day by day,) and I still want my money back. A huge law firm in the area took the case, but dropped it because the compensation would have been under $5k. What should I do? I want my money back, as well as having my bills paid as well as compensation for this scarring.