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Do I have to notify alarm users before shutoff of services?

Asked almost 3 years ago - Broomall, PA

Lawsuits

I work for an alarm company. The monitoring station has stopped service for a few clients because the clients have not presented the monitoring station with viable alarm registration information. (In towns that require it).
Is this a legal thing to do, shouldn't they have to give notice?
These clients expect the call to be answered.
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Attorney answers (1)

Erik Glen Swanson

Reputation Level 15

Answered almost 3 years ago. Lawsuit / Dispute Attorney in Skokie, IL.

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It would depend on the contracts. I would think the company would notify the customers in some way, but they may or may not have to, depending on the service contract and any applicable local or state laws.

Disclaimer: This answer is provided as a public service and as a general response to a general question, it is not meant, and should not be relied upon as specific legal advice, nor does it create an attorney-client relationship.

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