To avoid foreclosure we sold our home, rec'd a sale offer enough to cover the loan, fees, realtors & most of 2nd T.D. B of A , thinking it was a short sale when it was not, did not respond or finish the sale due to their backlog (in the short sale dept, where our file was misdirected). We & both realtors placed NUMEROUS phone calls but could never get anyone to call us back, voice mails at B of A were full & just a general huge backlog. The buyers, solid, no problem stuck it out until they were forced to finally have to buy another home (since theirs had sold). If the bank had not made the error, the sale would have gone thru & satisfied all obligations. Now we are stuck upside down impossible to sell for what is owed & liable for the 2nd when all could have been paid. B of A did apologiz
