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customer refund
Illinois
Viewed 30 times.
Posted 11 months ago in Lawsuits / Disputes
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I run a small business and have customer who i have been doing work for for several years. about 6 mo ago, he wanted me to do a job and gave me deposit to buy parts. the job couldn't be done the way it was originally bid, so after several service calls I told cust since he knew I didn't work with tile I could not finish the job unless he brought in a tile contractor. he did not want to do this. some time later I was contacted by his son-in-law who threatened to have me arrested, etc so i made a trip to the customer's home with an invoice and a check for $4oo. (I took out $250 for work that was done). the customer refused the check and threatened to punch me in the face (he is phy ill) so i told his wife i should go after much apologizing from her. What is my legal responsibility to this customer? he is threatning me with all sorts of legal action and arrest, but i should be paid for work that was done to their satisfaction at the time. thanks you
Additional information
Should I include a letter of any kind, or just the check and the invoice? He has threatened to have me charged with theft and I just want to make sure he can't press any kind of charges against me. This is my first experience of this kind with a "customer gone bad", so I want to cover all my bases. Should I send it certified with return receipt? thank you so much for all your help. Answers (1)Peter LaSorsa
This attorney is licensed in Illinois.
Posted 11 months ago.
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Mail the check to him with an invoice showing your work.
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