Costco yesterday (oct 18) terminated me as a customer. I paid over $16,000 for a solar system from Costco which had a 25yr warranty. Five years later it was defective almost burning my home down.
For over 1 yr Costco dragged this on then said they would replace it free. They sent me a letter to sign off waiving total release citing from their directors to their cashier, barely mentioning the system. Meanwhile, I had to pay over $400 each year of additional electricity bc the solar sys was bad.
Enclosed in Costco's certified letter was a check for what I had paid them minus the $5000 that was for the installation saying, "cashing the check was my waiver of any claims against Costco from the solar panels."
Also enclosed was a check for 2013's member dues, & verbiage revoking me from Costco.
Chapter 7 Bankruptcy Attorney
They have the right to refuse service to you.
First, the firm is a debt relief agency according to the U.S. Bankruptcy Code. We help people file for bankruptcy. We also do other stuff and we do it well, but Congress wants me to post this notice. Second, nothing on this site is legal advice. You are not my client unless you enter into a written agreement signed by you and me.
8 lawyers agree
The claims and rights of Costco against you are independent of any claim you have against Costco. You don't have to accept their settlement offer (but then you better move forward promptly and sue them) and they don't have to accept member under their terms of membership.
The above is general legal and business analysis. It is not "legal advice" but analysis, and different lawyers may analyse this matter differently, especially if there are additional facts not reflected in the question. I am not your attorney until retained by a written retainer agreement signed by both of us. I am only licensed in California. See also avvo.com terms and conditions item 9, incorporated as if it was reprinted here.
Criminal Defense Attorney
They do not have to keep you as a customer.
As for the settlement and your options, stop dealing with them yourself and get with an attorney before you take any other action. You can contact one of the counsel here from your state or other counsel of your choice.