I live in a condo and last Sunday, my home was flooded. My insurance hired service master cleaner and plumber, June22. The assoiciation had to hire a locksmith to open the next door because she was not home. We had to find where the water was coming from. We found out the problem. It was my nextdoor neighbor washer hose burst and left water into my home. My insurance said it was not her fault, and they will investigate her hose. If she was home, the damages would be less and my insurance said that I have to pay the one thousand dollars deductible. I feel I should not pay the deductible because it was not my fault that cause the damage. I live in my home and my neighbor did not live in her home and I went thru hell Sunday. Sharon