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Can someone help me write an appropriate and effective SLA for my services?I run a samll technology business. We provide managed Information Technology Services for samll and medium sized businesses. We need a good "service delivery agreement" that describes our services, how they are delivered and what is included and what is not etc. This agreement is also called an SLA in the industry. My business is in New York city. Attorney answers (3)
Reputation Level 9
Answered over 3 years ago.
Mergers / Acquisitions Attorney in Atlanta, GA.
This is something I could help you with except for the fact that I am in Georgia and am not familiar with the nuances of NY law. Try a search on this site to find someone who can help you. As an alternative, try http://www.martindale.com and look for an attorney with an AV rating.
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Reputation Level 14
Answered over 3 years ago.
Business Attorney in Washington, DC.
I may be able to help. Although I am based in Washington, DC, I served as in house counsel for a New York based interactive advertising company and have drafted a pretty comprehensive MSA (master service agreement) and model Scope of Work document. I also have another major business client in New York. I think from what you describe, that the one I have crafted can easily be modified to fit your needs, thereby saving you the cost of one being done from scratch.
You can email me at ksprang@dcinternationalcounsel.com and I can send you contact information, or you can send me information and I will ring you. Best regards, Ken 1 person marked this answer as good
Reputation Level 14
Answered over 3 years ago.
Business Attorney in Washington, DC.
I may be able to help. Although I am based in Washington, DC, I served as in house counsel for a New York based interactive advertising company and have drafted a pretty comprehensive MSA (master service agreement) and model Scope of Work document. I also have another major business client in New York. I think from what you describe, that the one I have crafted can easily be modified to fit your needs, thereby saving you the cost of one being done from scratch.
You can email me at ksprang@dcinternationalcounsel.com and I can send you contact information, or you can send me information and I will ring you. Best regards, Ken 1 person marked this answer as good
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