I purchased a coffee from Starbucks, upon being notified my drink was ready, I picked it up from the counter, the lid came off and HOT coffee spilled on my wrist and hand causing burns. I notifed the employee standing at the counter but he ignored me and turned away. Another customer handed me some napkins, and I cleaned up the spill on the floor, counter and myself, I pressed the lid back onto the cut and left. 5 minutes later after arriving at my place of work, I was exiting the car and once agian after picking the cup the lid came off, spilling coffee on my hand, leg and car floor boards. I returned to the store, explained what happened and the emplyee I spoke with admitted to having problems with the cup lids staying on the cups and brushed me off with a condescending tone of voice
From liability point of view, you potentially can be successful if you have facts sufficient to show that Starbucks was negligent. See the McDonald’s hot coffee case, Liebeck v. McDonald’s Restaurants, 1995 WL 360309 (N.M. Dist.). However, your posting does not detail whether you sustained sufficient damages to justify a lawsuit. In the McDonald's hot coffee case, plaintiff suffered third degree burns over 6% of her body and was hospitalized for eight days. If you have not suffered injuries sufficient to require medical treatment, you probably have not sustained damages which justify a suit. In that event, perhaps you can speak to the managment of Starbucks and get coupons for free coffee or discount.
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