And I am suffering from emotional distress ever since I have seen over 3 dermatologist over the years to try reverse the damage but was told that it is permanent do I have a case.
You should consult with a personal injury attorney in Tennessee immediately. Most initial consultations are free. If you can prove the burn was caused by the cream/lotion and that you could not have done anything (like leave it on too long) that would have caused the burn, and you have not missed the statute of limitations in Tennessee, you may have an action for disfigurement/emotional distress against the manufacturer.
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