Can I sue major telecom company for intentional and fraudulently porting out my personal cell phone number?

Asked 11 months ago - Miami, FL

I had a contact within our industry who wasn't happy about a business related deal. This individual has some high up connections in one of the main "big 4" cell phone carrier's management.

My wife and I woke up to having no cell phone service. Upon calling the carrier, we we're told our numbers had been ported out and were in this business colleagues company name. The account was in our personal names.

CS escalated to fraud division. CS said they're unsure how someone bypassed mandatory security that allow authorization to take place.

Took a few days to get our numbers back. Ex-Client called and said he knew the highest security executive in the company and that we should be "lucky" if it doesn't happen again.

The carrier offered $800 credit to account but I feel violated!

Attorney answers (2)

  1. Christopher Robert Dillingham II

    Contributor Level 19

    Answered . This is not a civil rights case. Civil rights are constitutional rights. The government is restrained by our Constitution, not private businesses (unless there is "entanglement," and here, there doesn't appear to be any government nexus).

    You appear to have been made whole by the $800 credit, and I believe you have a very limited, if any, cause-of-action. My opinion is--and other attorneys may disagree--that this is a case that would be expensive to prosecute and have very little chance of success.

  2. Jennifer L. Ellis

    Contributor Level 16

    Answered . I agree with you, Christoper. I think $800 is a fair settlement and don't see you getting more. This looks like the action of one person and the company fixed the problem as quickly as it could. Even figuring out who the individual is who caused the change would be difficult and expensive, versus any settlement or verdict you are likely to get. That is assuming it is possible to identify the person. Then you would have to prove it wasn't some kind of mistake. It would be a very complicated case. Proving the involvement of the individual who has it out for you would be even more difficult.

    I do understand you feeling violated, and I would be upset too. But sometimes it is best to just shrug and walk away.

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