Can a furniture store charge me for cancellation fee if I want to exchange a dinning set I never picked up from the store?

Asked over 1 year ago - Bronx, NY

I bought a glass top but I want to change for a wooded one. I'm willing to pay for the different but the manager is charging me for a restocking fee.

Attorney answers (3)

  1. Eric Edward Rothstein

    Contributor Level 20

    2

    Lawyers agree

    Answered . What does the receipt or contract say?

    I am a former federal and State prosecutor and now handle criminal defense and personal injury/civil rights cases.... more
  2. Richard J. Chertock

    Pro

    Contributor Level 17

    2

    Lawyers agree

    Answered . Restocking fees are common and are legal if they are a posted policy of the store, if it is on your receipt or on a contract signed by you. Check the disclosures on your receipt or your contract for purchase.

    This e-mail may contain confidential or privileged information. If you are not the intended recipient, please... more
  3. Marco Caviglia

    Pro

    Contributor Level 19

    1

    Lawyer agrees

    Answered . The vendor's argument is enhanced if they obtained delivery to the store and now are stuck with sending it back out to inventory again.

    If you found this "helpful" or "best answer," please click it with my appreciation. My response is for... more

Can't find what you're looking for? Ask a Lawyer

Get free answers from experienced attorneys.

 

Ask now

26,020 answers this week

2,781 attorneys answering

Ask a Lawyer

Get answers from top-rated lawyers.

  • It's FREE
  • It's easy
  • It's anonymous

26,020 answers this week

2,781 attorneys answering