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Can a furniture store charge me for cancellation fee if I want to exchange a dinning set I never picked up from the store?

Bronx, NY |

I bought a glass top but I want to change for a wooded one. I'm willing to pay for the different but the manager is charging me for a restocking fee.

Attorney Answers 3


  1. What does the receipt or contract say?

    I am a former federal and State prosecutor and now handle criminal defense and personal injury/civil rights cases. Feel free to check out my web site and contact me at (212) 577-9797 or via email at Eric@RothsteinLawNY.com. I was named to the Super Lawyers list as one of the top attorneys in New York for 2012. No more than 5 percent of the lawyers in the state are selected by Super Lawyers. The above answer is for informational purposes only and not meant as legal advice.


  2. Restocking fees are common and are legal if they are a posted policy of the store, if it is on your receipt or on a contract signed by you. Check the disclosures on your receipt or your contract for purchase.

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  3. The vendor's argument is enhanced if they obtained delivery to the store and now are stuck with sending it back out to inventory again.

    If you found this "helpful" or "best answer," please click it with my appreciation. My response is for educational purposes and does not constitute legal advice nor creates an attorney client relationship which requires all the details and a personal conference.

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