Im not a US citizen and was on vacation in Vegas. Rented a car. It worked fine for a couple of hours, then we stopped. When we got back in the car it did not start. We opened the hood and noticed parts where loose and there was a small hole on the fule line. We had bad cellphone coverage and customer service could not call us back on international number. They where not very helpful and said it would take upto 6 hours before they could come. We did not want to stuck in death valley for 6 hours so we tried to fix it with vinyl tape after advice from a mechanic. That worked and we got to drive away. After 2 hours the car caught on fire and now the rentalcar company want me to pay about $24000. At no point did they try to help or say that we could not fix it. Do they have a case?
Sorry you had such a bad experience. I really don't know how a lawsuit over this
whole incident would turn out. The tape idea to solve a gasoline leak was not
the brightest and I don't think you have a good claim as a Plaintiff. This is
not a case I would take on a contingency fee basis.
So now the question arises: What happens if you just ignore the car rental
company? If you were living in America and owned a home and a car I would
suggest that you see whether your homeowner's insurance or auto liability
insurance would cover this claim. Since the Norwegian legal system is different,
I don't know if you have any Norwegian insurance that would cover this.
One possibility for you is to just ignore the car rental company's claim.
Norwegian law probably determines whether they can charge your Norwegian credit
card. Unless you have assets in America it will be quite a project for the car
rental company to sue you and collect from you in Norway. I'm not saying they
won't try and be successful; however, they may not bother. If they do sue you
they have to give you notice of the lawsuit. If that happens you could
re-evaluate the situation at that time.
Good luck and may your next trip to America be a happier one. Jonathan Reed
Generally, you have to pay for damage you caused to the rental vehicle. If you did not buy the extra insurance from the rental agency, sometimes there is coverage through your own auto insurance. Also, check with your credit card. Some credit cards provide for additional coverage. Although the tape idea was not wonderful, I think under the circumstances (in Death Valley) with a mechanic advising you regarding the tape, and the rental companies failure to provide a working vehicle and duty to inspect its vehicles, a valid argument can be made regarding contributory negligence. Good Luck.
In the rental agreement that you sign, you agree to be responsible for all the damage to the vehicle while it is in your care. This not only includes accidents—even when the other driver is at fault—but also includes all other damage, including theft, hail damage, storm damage, broken windshields, etc. So, what's a vehicle renter to do to cover this exposure?
Sources of Coverage
There are four resources that can cover most or all of the obligations you incur as a renter when you bring the vehicle back damaged:
Purchase the collision damage waiver (CDW) from the rental agency. (CDW is a misnomer since the coverage applies to more than just collisions. A better title would be vehicle damage waiver.) This article addresses why this choice is not a good idea in most cases.
Coverage from your credit card company. This coverage often comes free when you charge a vehicle rental to your card. Stay away from excess coverage that only applies if your personal automobile policy doesn't provide coverage. Make sure, if you are going to use credit card coverage, that it is primary coverage to your personal automobile coverage.
Secure transferable collision and comprehensive coverage from your personal automobile insurance policy. You must have collision and comprehensive coverage on at least one vehicle for this to apply. You will be responsible for paying the collision and comprehensive deductibles that apply to your vehicle coverage. Note that in a few states, such as Minnesota, state law requires that property damage liability applies to rental car damage, regardless of fault, with no deductible.
Your personal umbrella liability policy may provide coverage. Make sure that the care, custody, and control exclusion in your policy has an exception for damage to nonowned vehicles that you have not agreed in a contract to provide insurance for such a vehicle. Less than half the umbrella policies I've studied do provide such coverage. You will be responsible for a deductible of up to $1,000—typically known as a self-insured retention (SIR). I like keeping the umbrella policy for backup but not as primary coverage because umbrella claims departments are not set up to handle vehicle damage claims quickly, which would cause you problems when you return the rental car in a damaged condition.
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