I PURCHASED AN ACER COMPUTER IN JULY 2007 FROM BEST BUY IN WASHINGTON STATE AND NEVER WAS OFFERED A (RESTORE CD) FOR $49.00..MY HARD DRIVE DIED IN FEBUARY2008 and BEST BUY TOOK 3 WEEKS TO REPAIR MY HARD DRIVE... BEST BUY WANTED CHARGE ME $200 FOR A NEW VISTA OPERATING SYSTEM .. I DECLINED AND WROTE ACER COMPUTER CEO FOR AN INVOICE FOR A RESTORE CD IN APRIL 2008, HOWEVER, IT IS MAY 2008 AND I HAVEN'T HEARD FROM ACER OR BEST BUY...I HAVE THE 3 YEAR WARRANTY....I WANT TO SUE FOR CONSUMER FRAUD (OVER) $4000 BECUASE SMALL CLAIMS COURT LIMIT IS $4000...WHAT ARE MY OPTIONS???