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Am I responsible for early cancellation fee?
Fort Worth, TX
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Posted 7 months ago in Contracts / Agreements
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I started service with the electric company, Direct Energy, around November 17th 2009. I am trying to cancel now 6 months later. The woman on the phone told me I was subject to a $100 cancellation fee because I'm not staying with them for 12 months. IF THEY CAN NOT PROVIDE A RECORDING OR SIGNED DOCUMENT WHERE I AGREED TO THIS, AM I RESPONSIBLE FOR THE FEE?
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Answers (1)
Lu Ann Trevino
This attorney is licensed in Texas.
Posted 7 months ago.
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These comments are made for educational purposes only and do not constitute legal advice. No attorney-client relationship exists between us.
Generally, the utility companies use a third party verification company which records this type of contract and keeps the recordings. While Direct Energy may not have the recording, it doesn't mean it can't be found and produced. If the term was 12 months and you leave early, you do owe the fee. |
