How can we go about finding out why and whom to contact ?
Thank you in advance
I agree with my colleagues. It would be best for your friend to contact an experienced immigration attorney to discuss the details of his immigration and criminal history (if applicable) to try to determine what is going on and why he has been unable to enter. There could be a number of reasons why he has been not granted permission to come to the United States, however, further information would be needed to make that determination and also to advise on whether there might be any waivers or other ways for your friend to be able to come to the United States.
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