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Step #2: Research attorneys and narrow down your choices

Now that you’ve identified some lawyers who meet your basic criteria, it’s time to do more detailed research and narrow the field. Some resources for researching attorneys:

  • Avvo has compiled attorney information from multiple sources, so you don’t have to. Get detailed information about a lawyer’s practice areas, experience, disciplinary sanctions, and achievements; some profiles include reviews from former clients and endorsements from peers.
  • Lawyers’ websites: Many lawyers have websites, which can provide helpful information.
  • The state or local bar association: Again, the bar association can be a good source of objective information.

Collect information on each lawyer and use it to compare your choices side by side, eventually narrowing down your list to 2–5 attorneys. Then it’s time to start making a few phone calls. Here’s what you want to accomplish in your calls:

  • Find out how much experience the lawyer has with cases like yours
  • Explain your situation and hear the lawyer’s thoughts and ideas
  • Find out if the lawyer has time to take on your case
  • Understand the lawyer’s pricing: What fee structure do they use—will you be charged by the hour, by the case, a percentage of your settlement, or some combination?
  • Determine if you feel comfortable with the lawyer: How does the lawyer treat you on the phone? Do they seem kind, understanding, and interested in your case—or are they pompous, pushy, or rushed? Competent, empathetic attorneys are the norm, but as in any industry, there are always exceptions!
  • Get answers to any other questions you may have: See our suggested questions.

Before you call: A few important tips

Don’t feel self-conscious about taking up 10–15 minutes of a lawyer’s time—good lawyers are good listeners, and as such should make time to discuss your case. However, do limit calls to 15 minutes; taking more time isn’t fair to the lawyer. Some lawyers may push you to make an office visit. Say “no thanks”—a good lawyer will let you make a decision on your own terms.

If your case is an emergency, be sure to say so up front. If you leave a message, make a note of how long it takes the attorney to get back in touch. Allow 12 hours for a return call (8 if you’ve told them it’s an emergency). Of course, some lawyers may be out of town or in a trial—but in general, the faster they return your call the better, as it shows they understand good customer service. Pay very close attention to the way a lawyer treats you during your first contact—it’s a good indication of how you’ll be treated moving forward.

 
 

How Avvo can help

Avvo's lawyer profiles provide information and guidance to help you narrow your list of attorneys.
Overview

See our profile overview guide
Experience

See our profile experience guide
Recognition

See our profile recognition guide
Client Ratings

See our profile ratings guide
Peer Endorsements

See our profile endorsement guide