I write to highly endorse my colleague, Elizabeth Perez, Esq. Her comments to questions posed by visitors to AVVO'S website, which I have read for some time now, are uniformly insightful and demonstrative of a bona fide desire to effectively and personably resolve difficult issues, not simply billing those troubled with such issues. The public's perception of lawyers in general, whether an accurate one in some cases, or one which has been engendered by the legal equivalent of poor "bedside manner", which is an issue for some lawyers, has led to a problematic and dim view of our profession as a whole. And one which is only growing, by the way. It really is a difficult issue and often interferes with the initial creation of a the attorney-client relationship, which must be a trusting one to be effective. In reading Ms. Perez's client reviews, it is clear that she, as a colleague and fellow professional in our community, is doing her part to reverse this trend and that is encouraging.