How do I handle this situation??: Purchased a new (slightly used w/ 2k miles) 2024 Chevy truck in July 2024, it was only disclosed that the truck had some minor scratches but that the title was clean, and I would still receive the full warranty. I took my truck in to have its first free oil change at a manufacturing Chevy dealership (closer to home) and they informed me that my title was branded and that I no longer have any warranties. I went to the dealership I purchased the vehicle from, and they said that there was nothing they could do and showed me a copy of the CarFax that shows the title to be clean and warranty still active. We did find out that the vehicle was from Canada prior to me purchasing it, not sure if that has any bearing on regulations with titles between countries. I also asked for a copy of the title from my auto financing company, and they said it doesn't show branded anywhere. Where do I go from here? Who is at fault? I would have never bought a brand-new vehicle with a branded title and no warranties. I need to get this rectified one way or another.
Ronald’s answer: You are right, the dealer is wrong. nothing in the law allows a dealer to mislead or deceive or treat a cnsumer unfairly and then blame their act on someone else. The Ohio Consumer Sales Practices Act, ORC 1345.01 etc, and the Advertisement and Sale of Motor Vehicles Rule, OAC 109:4-3-16, make it illegal for a merchant to describe the goods being sold in one way when in fact they are another. The misrepresentation of the facts can be accidentally done and it does not matter; i.e., intent to mislead or misstate or deceive or lie is not required. The only question under CSPA is if the statement made by the dealer was true or not; it does not matter if the dealer knows or does not know if what they said was true at the time. You should contact a Consumer Law lawyer near you asap because for every legal right you only have a limited amount of time to file a claim or your rights can expire.
I bought a car as is however I was told it was a great car and inspected by Toyota dealership. ?: I later had major fixes to the car and once I got the car fax from the dealership they told me inspected the car the car fax shows they declined to have the work that was needed. I paid 40 thousand for car and inspection showed it needed over 9 thousand dollars worth of things that needed fixed
Ronald’s answer: A lot depends on if you bought it new or used. It sounds like this was a used car sale from a car dealer and if so, then: most of your legal rights will depend on 2 things: your sales papers and what was said or hid from you in the sales process. Look to see if you have any kind of written warranty. If you are pretty sure the dealer knew something about the case and did not tell you or hid it from you, then you may have a claim for "fraud" or violation of the Ohio Motor VEhicle Sales Rule from the Ohio Administrative Code or violation of the Ohio Consumer Sales Practices Act. If not much money is involved you can research those laws on the internet and file your own small claims case against the dealer if you have too, but don't wait too long because for every legal right you have there is only a limited amount of time before your rights expire and you are stuck. Good luck!
I tried to call drive time regarding the warrenty of 55000 miles if anything went wrong with the car?: There is a hole in the coolant container and a hole in the flooring of the car. They placed a floor mat with a glue gun and it was hard to take up. I put a new floor mat down and when I looked it’s a hole in the flooring you can see through the car.
Ronald’s answer: To help you an attorney here or anywhere is going to need to know some basic things: did you buy it new or used, did you get any kind of warranty or were representations made that were not true, if you bought from a private person or a car dealer, the year, make and model vehicle, the state you are in and the date you bought it. Otherwise you may not get a very specific answer and the answer may not apply in your state. Generally, if you buy a used vehicle from a car dealer, then your legal rights are determined by any one or more of 3 things: 1. did the dealer misrepresent anything at all about the vehicle? 2. did the dealer give you any kind of warranty? 3. did the dealer not tell you something bad about the vehicle that you are sure the dealer knew, and that you later found out, and which was so important that you wouldn't have bought it if you had known? If the answer is yes to any one or more of those questions then an attorney may be able to give you a good answer on your legal rights. If you bought the used vehicle from a private person then generally your legal rights will fall into "fraud" meaning if the seller knew something about the vehicle that they should realize you would want to know and they hid it from you or did not disclose it, then you may have a case against them. If all you want is just practical advice from a lawyer, then be sure to say that because the answer might be a little different. No matter what, keep in mind that for every legal right you might have there is only a limited amount of time to file a claim in small claims or another court before your rights expire and you are stuck, so don't delay. For specific legal help, you can call your local attorney "bar association" and get a referral or check here on AVVO.com for the local and type attorney who can help you. Good luck.