3.0 stars 9 totalReview Harold Carr
I was in a motor vehicle accident in 2010 where I was referred to Mr. Carr's office for legal help. In 2010 I was very pleased with the customer service and most importantly the quality of service that was provided to me. The case closed with a higher than expected reward for damages. In 2014 I was in another motor vehicle accident (not at fault again). I immediately hired Mr. Carr's law firm (because I had built a relationship and trust with them) for yet another case. I didn't think twice about it. I have also referred 5 clients to Mr. Carr's law firm within a two year period. I'm not sure what happened between 2010 - 2016, but quality service and client interaction has declined significantly. I spoke to the receptionist in the Olympia office and I was yelled at. I explained to her that my attorney (I've called four times in the last 2 weeks and left two voicemail's ) is not returning my calls and if she could leave a message with him or schedule a phone meeting. She told me that it's not the firm's fault and she cannot leave a message with the attorney. She didn't even apologize for the inconsistent service. She repeatedly yelled and told me there is nothing she can do. She told me to leave yet another voicemail and to wait for his call. Well for me that's embarrassing. I felt extremely terrible for calling and upset at the same time. I do believe the firm was working for me. I wasn't working for the firm. In respect to your firm please get your priorities corrected. I will no longer refer anyone to Mr. Carr's office. Quality customer service is everything for your clients.
I was in 2 car accidents in a week and was referred to him by the chiropractor I was seeing, I met with him once and was astounded by the unprofessional and disrespectful nature of him and his entire staff. The first accident the person had "sad thoughts" and turned from the outside lane in front of me across my lane the turn lane and the two opposite lanes to pull into a parking lot. I couldn't stop fast enough and hit her in the back drivers door. When i called the police the officer said if he wrote a report because I hit her from behind I would be the one to get the ticket, I asked him to please do his job because she even admits to pulling across my lane to get into the parking lot. He spoke to her and she got 3 citations, one for illegal lane change, one for failure to maintain lane position, and failure to use blinker. It was because of this interaction that they refused to take the case and he said he was surprised the officer did not find me responsible based solely on me being rude. I had no idea asking an officer to do his job was being rude. I am so glad I got another attorney because I recovered over 120 thousand dollars. I would not only never recommend Harold Carr if I am asked about local attorneys I tell people my experience and tell them to not go to him.
The entire team at the office of Harold Carr is excellent. I received very professional representation from all staff, from Mr. Carr, my assigned attorney Ann Marie Evans, and his very caring staff. My auto injury case went through negotiation, arbitration (good award) and finally mediation after opposing team appealed the arbitration. At each step, Mr. Carr, Ms. Evans, and their entire legal team communicated with me to give me my options. I communicated my expectations clearly and Mr. Carr and Ms. Evans worked diligently toward my goal and settlement. Specifically, during mediation, Mr. Carr and Ms. Evans showed a masterful and experienced approach. Mr. Carr and Ms. Evans were able to come up with unique solutions, or legal "gymnastics" to get me the settlement that I deserved. I know that Mr. Carr's office made no great amount of money on my case, but I felt that they treated me and my case as if it was very important. I would recommend Mr. Carr and Ms. Evans to anyone looking for an attorney who will work hard to get the best settlement for the client.
Posted by kirkdavison
I waited a while before writing this in order to let the emotions of the situation die down.
In 2009 I was involved in an auto accident. Shortly after I had an aortic disection. Originally my cardiologist felt the accident was the most likely cause of the disection.
Over the course of a couple years the case finally came to arbitration with both sides agreeing to a low payout of $20,000 and a high of $100,000.
It was not until testimony started that I found out that my cardiologist had changed his view of causation based on pathology reports. He went from a likely cause to an 50/50 causation He stated this In deposition but I was not involved in this deposition. Our whole case was based on his original opinion and his change of opinion esentialy killed our case. The arbitrator even cited the 50/50 statement from my cardiologist as the reason for not meeting the preponderance of evedence.
My issue here is not winning or losing. It comes down to withholding pertinent information that became available. Instead of telling me what the cardiologist had said they hired an expensive expert witness who unlike my own cardiologist had never personally examined me and actually had little credibility with the arbitrator due to my own cardiologist being such a much more credible witness.
Had this information been properly presented to me we could of chosen to take the $20,000. The attorney instead opted to withhold this information from me until arbitration I believe looking to try to win the long shot ruling.
Out of the $20,000 paid out the law office received $6666 of it with $10,960 going to expert witnesses and the arbitrator leaving me just over $2000. Had the law office been exercising their fiduciary responsibility to me the case would of been over months earlier, they still would of received the same $6,666 and after expenses I would of received about $10,000 at a time that I could of really used it and stopped my mortgage from going into default . This law firm knows the law and is good at what it does but when deciding between the clients interests and theirs it became obvious which is of higher priority
Posted by Jennifer
I enjoyed working with the attorney Michael Montgomery and talking with Harold Carr. While my case didn't have the desired result, it was sufficient for my needs and I believe we had a biased arbitrator who aided the prosecuting attorney against me. I would recommend and seek this firm again if I ever have the need.
Posted by a client
Too long of wait for response from lawyer needed to be reminded to do work for my case. My opinion is no one cares over at Lakewood office ....work was too late and left me with more problems than solutions. Than they decide we cant represent you and leave me with the mess- thanks a lot for nothing. I'm going to find a lawyer that cares now.
Posted by MMJ
I contracted the firm of Harold Carr to handle a claim for a car accident recently. The case itself was small but important to me because I found dealing with the other insurance company was difficult.
The time between contracting Carr's firm and complete resolution was much shorter than I expected. I received more settlement than if I had taken the insurance company's offer. I consider that a great win.
Posted by Kathleen
Mr Carr is an excellent lawyer. He, and all his staff, are not only good lawyers they are also good, and caring people. I would recommend him to anyone. He will go above and beyond to get you anything he can.
Posted by Donna
After an injury my child suffered, Mr. Carr was able to get right to work and handle his case with the most care. My child now has a CD in his name that he will be able to use once he is 18. Thank you Mr. Carr!