We hired Chad for a property issue involving a neighbor that could potentially interfere with our ability to build on our own lot. I received multiple bills from Chad for a draft of a letter to the neighbor. I paid each bill immediately. No letter was ever drafted or sent. When I called, there was always an excuse from Chad assistant(s) and I was repeatedly told the letter would go out the next day. Smith Aling moved their office, and that was another excuse for poor service and delays. After awhile, Chad refused to take my calls. He never responded to emails(about 50 of them). His staff continually put me off with excuses by phone and email, and eventually would not respond either. He drug his feet on this for over a year. We finally gave up and hired another attorney. When we went to pick up our file, it was completely empty. He charged us thousands of dollars for either no work done, or for some reason refused to give it to us. I suspect he never prepared or did very little. He appears very disorganized. We interviewed 3 attorneys to replace Chad. We had to start at ground zero, since Chad refused to give our file. All of them told us that Smith Alling has a lot of young, inexperienced attorneys, and they have heard complaints similar to ours. To make matters worse, Chad did enough meddling to alert the neighbor to a possible legal matter. The neighbor had already retained the best Land Use/Real Estate attorney in the region, and was prepared when we brought in our new attorney. At this point we cannot build our house as intended. Hiring Chad wasted a lot of our money, but most importantly, caused escalation of a small matter and has delayed my project for potentially years. We never understood why Chad did not have the professional courtesy to tell us why he neglected our case so badly. We would rather him admit he could not handle it or was to busy, such that we could have found appropriate counsel, rather than be strung out for so long. We trusted him to be our advocate. Hiring Chad was a disaster for us and actually caused us harm. We do not recommend this firm.
Another complaint about the firm: they have errors in their accounting office. I actually used Chad for two separate issues, so they were assigned two account numbers. The billing statement reversed the charges on the two accounts. When I called to straighten it out, I was told "oh it doesn't matter to us, since you are paid up on both accounts." I had to argue that mattered to us, and wanted the bills to accurately reflect the work done for each issue. This is another example of the lack of attention to details by either Chad and/or the firm. By the way, Chad did to properly handle the other issue either. It is still a festering problem for which I will likely have to hire another attorney to get resolution.
Posted by Jessica
Overall, I was very pleased with Mr. Ahrens services.
The only caveat is that I wish he did a better job of keeping me informed
by responding to all my emails and voicemails in a timely manner.
Posted by cheryl
Chad was knowledgable and handled our case with the upmost professionalism . His expertise on contract issues was astounding. We fully trusted chads direction every step during our legal process.
Posted by a Business client
Chad was very knowledgable, but very slow to respond. The case dragged on for about three years, and it was very difficult to get him to move forward with the case. He always had excuses, but he was just not very reliable. We ended up having to terminate him and take the matter to another attorney that came highly recommended.
Posted by Elizabeth
Mr.Ahrens was very attentive to our needs with adjusting our property lines with the neighbors.
He was quick with answers to problems we encountered, and dealt with their attorney and the surveyor.
He also helped us change our business to a s-corp quickly and effeciently.
Posted by carmella
I had searched for a lawyer to handle the sale of my business as well as other matters. Chad was the only lawyer who actually took the time to listen and show that he could handle my situation. I could not have asked for a more caring, honest, moral, kind hearted, and hard working man. He has gone above and beyond to help me in my situation and I feel very lucky to have found him. I trust him with every aspect of my situation and value his commitment and dedication. I highly recommend Chad to anyone who wants a very ethical, and honest hard working person.I cannot say enough good about him.
Posted by Mark
I am the Owner and Manager of Ness Insurance & Annuity, LLC. Our firm is in its 38th Year of business (Est. 1972). We are a top, multi-million dollar, National Producer for Jackson National Life Insurance Company. I am also the Managing Member of Markron Innovations, LLC, an invention, development, and marketing Company.
When our needs for legal help became apparent, we turned to Chad Ahrens. I have known Chad for many years. Not only is he a man of integrity, strong moral character and high intellect; he is a wonderful husband and father of three, a faithful friend and very personable.
I trust him without question. His attention to detail and follow up are superb. His firm is staffed with pleasant and competent staff and his office reflects the serious, professional approach they take to all of their work.
Chad developed legal plans for our companies that were complete and followed our desires closely. He made the complicated process very understandable and in every instance acted to protect the integrity of our work and prepare and protect us from potential liability issues we might one day face.
I do all possible to be the best at what I do and I expect that my relationships with other professional will mirror the same high standards. Chad exceeds those expectations.
We are completely satisfied that we have found the best legal representation we need for our firms; one that strikes a balance between fair cost to our business and peace of mind that we are in a sound legal position.
I recommend Chad and his firm wholeheartedly.
Posted by Mel
Over the past few years Chad Ahrens has helped me with several legal matters. Each item was handled in a professional manner with keen insight into the particular matter at hand. Whether it was just an answer to a question, or a legal document that needed to be drawn up, Chad worked efficiently and in a timely manner on all accounts. I can recommend him highly.