Based on 3 reviews
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I came to Ms. Skelton in 2010 for help in filing Chapter 7 bankruptcy. She was professional, friendly and quite generous in taking time to understand and address all of my questions and concerns. Although I was extremely nervous about the process, she guided us through the filing and subsequent hearing with skill and confidence. I highly recommend Susan Skelton.
I hired Susan Skelton to file a bankruptcy. She explained I had to have her paid in full and file within six months. After two months her husband contacted me and offered a reduced rate to file early because he and Susan were moving away. I was not able to pay the remaining balance that soon and declined. They referred me to the attorney taking on her cases. He promised he would call me the following day with a payoff quote and never did. I contacted Susan through fax, email and phone to terminate our agreement and request a refund. She responded one week later denying my request for a refund.
Susan originally said she would like payments of $300 per month but as long as it was filed within six months the monthly payment did not have to be exact. She originally said to send her any information I received from bill collectors such as a law suit or judgement and she would contact the collector.
I faxed Susan a letter I received from a collector thinking she had contacted the collector. She did not respond to myself nor did she contact the collector. One month later my checking account was garnished by the collector. This is why I was unable to accept her husband's offer to file early at a reduced rate.
My only communication with Susan within three months was with her husband. Susan did not return one phone call, or prepare a single document. Her only response via email was to deny any part of our conversation which was not in writing. She and her husband left St.Louis and refused to refund any portion what so ever of the $350 I paid them and have yet to produce proof of any work completed with regard to my case. I would not recommend Susan Skelton to anyone
I have dealt with a few attorneys in the past, and they generally live up to their stereotypes. Sue Skelton has changed my mind about that. She and her associates make you feel that your problems are genuine, and communication is excellent. You are treated with the utmost respect, and never feel intimidated, and you are made to feel comfortable. I cannot recommend this law firm highly enough. It was such a non-stressful experience that I almost wish I had more work for her. I will ask her advice in the future for other areas of law, as needed.