Roy N Martin’s Reviews

Roy N Martin

Average Rating

Based on 8 reviews

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  1. Overall a very poor experience

    Posted by a client,
    Overall rating
     Poor
    Trustworthy
     Fair
    Responsive
     Poor
    Knowledgeable
     Fair
    Kept me informed
     Poor
    • I do not recommend Roy Martin.

    I just wanted a quick consultation to decided if I wanted a child support modification.

    First he double booked meaning I and another client showed up at the same time. Since I took time from work the other client let me have the appointment.

    Second, he wanted $200 on his desk before he would say a word. Just sat back and waited for the check. Confusing since we didn't know how long the appt would be.

    Third, he could not remember my child's name. He asked 3 times which I found not only rude but worried me that he would not remember details in a court room and finally he wasn't polite enough to shake my hand.

    He told me to print the forms from the the County webite and do it myself even after I explained my ex had been convicted of abuse and anger issues so I didn't expect the modification to go smoothly.

    Sorry, but I found this guy to be a total slug just in it for the $. I have no idea how he got good reviews (friends?) which is what I based my decision on to meet with him. Now I will need to spend more money to find an attorney.

    1. Roy N Martin

      Roy N Martin

      Lawyer Comment:

      I’m sorry you had a bad experience. When I saw your review, I called to try to address your concerns. You were not willing to discuss it. Call me if you change your mind. I mean that. It is my intention that no client ever walk away dissatisfied.

      I was really surprised by what you wrote. When you left my office, I had no clue you were unhappy. In 18 years of practice, dissatisfied clients have been a rarity. This is the first time one has posted a negative review.

      When you first contacted me, you expressed urgency to meet as soon as possible. I moved another appointment to get you in on short notice. You showed up a day early, during another client's time, and then insisted the mistake was mine. Though I do make mistakes, I think in this case it's unlikely because of the nature of my calendar system. Someone was already in that appointment slot before we spoke. Fortunately, the other client graciously offered to switch times, allowing our consultation to go forward. If it was my mistake, I’m sorry. In any event, you incurred no harm due to the other client's generous gesture.

      I explained my $200 consultation fee when you scheduled the appointment. I explained that this payment would be for the time we would spend together in that first meeting. This is a discount rate. My standard rate is $250 per hour. Since a consultation can last as long as two hours, one receives up to $500 of my time for $200. I cannot afford to give this much time away for free. Most attorneys who give free consultations provide about a half an hour. I believe a consultation requires a larger block of time so that people can explain their concerns in a relaxed manner and their concerns can be addressed fully. It's also important for clients to get a chance to know me before making decisions regarding representation. For this reason, I offer consultations in the way that I do. I was up front about all of this. You expressed agreement.

      At the beginning of the first meeting, I get information (such as full name, address, phone numbers, etc.) and then obtain payment. My goal is to get the preliminaries out of the way so we can focus entirely on the client's concerns. I had no idea you felt resentful about having to pay for my time. Had you indicated you were not comfortable with this arrangement, I would have offered to cancel the appointment.

      I do not recall forgetting your child's name but that's perfectly possible. I'm bad with names. This is something I've tried to improve on but with limited success. I'm sorry this caused you distress. It was in no way about you or your child.

      With regard to the complaint about not offering to shake hands, I have no recollection of whether we shook hands or not. I had no aversion to you. If you had offered a hand to shake, I would have done so. If I had known it was important to you, I would have extended my hand. It sounds like you had an expectation that I was not aware of. I sometimes shake hands with clients and sometimes do not. There's no rhyme or reason to it other than what seems right in the moment.

      It's not possible to make all clients happy. Still, when someone feels I've not served them well, I do my best to 1) see if we can work it out, and 2) examine what happened to try to learn from it. In this instance, after reading your review, I called you. You were unwilling to talk. Having been given no substantive reason for your dissatisfaction, there’s not much I can learn from this experience. Therefore, all I can do is have compassion for the fact that people are up against difficult issues when they come to see me and, therefore, not at their best. I wish you had not attempted to damage my professional reputation because, as you pointed out, people read and rely on these reviews. Nevertheless, I wish you success in resolving your legal challenges. If you change your mind about not talking, I would be happy to discuss the matter further and do my best to address your concerns.

      Posted 4 days ago. Flag

  2. Roy was amazing

    Posted by Leslie, a Divorce client,
    Overall rating
     Excellent
    Trustworthy
     Excellent
    Responsive
     Excellent
    Knowledgeable
     Excellent
    Kept me informed
     Excellent
    • I recommend Roy Martin.
    • I hired Roy more than 3 years ago.
    • Roy handled my Divorce / Separation matter.
    • I have previously worked with 3-5 lawyers.

    Roy was amazing at walking me step by step through my divorce at a very painful time in my life. What was so wonderful is that he was able to inject a sense of reason into what is a most unreasonable process, at least from an emotional point of view. He never took my feelings or experiences lightly but at the same time helped me see what was necessary to get to a rewarding solution. He told me I could use what was going on as jet fuel to create a different and better way of life for myself, which turned out to be so true. A very happy divorced woman.• • •

  3. Roy Martin a Lawyer you can really count on!!

    Posted by Roger, a Divorce client,
    Overall rating
     Excellent
    Trustworthy
     Excellent
    Responsive
     Excellent
    Knowledgeable
     Excellent
    Kept me informed
     Excellent
    • I recommend Roy Martin.
    • I hired Roy 1-3 years ago.
    • Roy handled my Divorce / Separation matter.
    • I have previously worked with 1-2 lawyers.

    Mr. Martin did an excellent job keeping me informed. He advised me on the best options i had and ensured all documents were correct and filed in accordance with the state requirements. He was always available to ask questions and to explain exactly what was going on. Mr. Martin consistently followed up to keep it on track until it was completeld. I would highly recommend him.

  4. Divorce with DIgnity and Grace

    Posted by a Family client,
    Overall rating
     Excellent
    Trustworthy
     Excellent
    Responsive
     Excellent
    Knowledgeable
     Excellent
    Kept me informed
     Excellent
    • I recommend Roy Martin.
    • I hired Roy 1-3 years ago.
    • Roy handled my Family matter.

    I retained Roy Martin to represent me in my divorce and child custody case. Roy was upfront about the potential cost and proceedings as my case dealt with a military member. From the beginning Roy listened to my concerns about my husband and addressed them one by one. He was companionate but realistic in what could or would happen. Roy was through in putting together the court documents needed. There were a few hiccups due to my husband being in another state and military, but not at Roy’s fault. Roy made those as painless as possible. As the ball got rolling in this Roy was quick and aggressive on getting court dates. My husband is a highly volatile and contentious person. Roy dealt with him calmly and smoothly. My divorce and custody was finalized sooner than anticipated which I believe was due to Roy’s diligence in the matter. Such was that Roy even researched the states laws that I’m moving to and worded my parenting plan accordingly so that the probability of me going to court again was lessened. Roy took a difficult time and helped me handle it with dignity and grace. I would recommend Roy 100% in all Family matters.

  5. Magnificent ending to a bad situation!!!! Incredible Family Attorney!!

    Posted by Jed, a Child Custody client,
    Overall rating
     Excellent
    Trustworthy
     Excellent
    Responsive
     Excellent
    Knowledgeable
     Excellent
    Kept me informed
     Excellent
    • I recommend Roy Martin.
    • I hired Roy 1-3 years ago.
    • Roy handled my Child Custody matter.

    Roy Martin represented me in a child support/visitation problem. Roy and his staff were absolutely amazing!!!! I was beyond lucky to have found him, and he instantly was able to show the judge what was going on with my ex-wife's continual poisonous actions in turning my child against me. The end result of Roy's representation was the judge granted me the rights to visitation with no changes, put me in charge of making mental health care decisions for my daughter, and the healing of the relationship was magnificent!!!

    There have been bumps in the road along the way since, and Roy has been incredible and responsive to my calls and always given sound right-on advise!!

    I would endorse Roy for any family matter, and further endorse putting 100% faith and trust in him.

  6. Honest, Ethical, Skilled Attorney

    Posted by a Child Custody client,
    Overall rating
     Excellent
    Trustworthy
     Excellent
    Responsive
     Excellent
    Knowledgeable
     Excellent
    Kept me informed
     Excellent
    • I recommend Roy Martin.
    • I hired Roy 1-3 years ago.
    • Roy handled my Child Custody matter.
    • I have previously worked with 3-5 lawyers.

    Recently I engaged Mr. Martin to represent me where my ex-wife was attempting to take shared custody of my son. From the beginning, Mr. Martin listened and understood the details of my case. We spent a lot of time preparing my depositions, once we were in court it became clear to me how important this effort was.

    Going into this, Mr. Martin was very up front about the potential costs, and the reality that it is not possible to be certain about the courts decision. Although I felt we had a good case based on my ex-wife's actions, this left me with no false perceptions about the outcome. At least I knew what I was getting into, in the end I am happy with my decision to fight for retaining shared custody of my son.

    When the time came for Mr. Martin to present my side of the situation, he was skilled and confident. Both in communicating my position, and presenting evidence to the Court. Throughout this process Mr. Martin has been competent, professional, and completely honest about all aspects of my case, there have been no unwelcome surprises. In any aspect of family law, I would recommend Mr. Martin without hesitation.

  7. Brains with a sense of humor

    Posted by Dan, a Divorce client,
    Overall rating
     Excellent
    Trustworthy
     Excellent
    Responsive
     Excellent
    Knowledgeable
     Excellent
    Kept me informed
     Excellent
    • I recommend Roy Martin.
    • I hired Roy 1-3 years ago.
    • Roy handled my Divorce / Separation matter.
    • I have previously worked with 3-5 lawyers.

    He turned a very confusing divorce case into a simple, straight forward process for my buddy today. I recommend this guy for a divorce attorney.

  8. You can stop looking

    Posted by Pete, a Divorce client,
    Overall rating
     Excellent
    Trustworthy
     Excellent
    Responsive
     Excellent
    Knowledgeable
     Excellent
    Kept me informed
     Excellent
    • I recommend Roy Martin.
    • I hired Roy 1-3 years ago.
    • Roy handled my Divorce / Separation matter.
    • I have previously worked with no lawyers.

    My wife and I are separating and met with Roy to get a better appreciation of the process. Simply put - Roy is amazing. Everything an attorney should be, with a healthy sprinkling of compassionate counselor on top. If you are looking for an attorney who believes in fair and honest care for all parties involved, Roy is your guy. Reasonable rates as well.